How to Place an Order
1. CONTACT US
To request pricing and to confirm image details click contact form.
To inquire about our products and services please email us at firstname.lastname@example.org
To speak with us about your artwork request call us on 0800 772 371.
2. ARTWORK AND TO PLACE AN ORDER
To supply your own images for glass artwork. We recommend images to be sent as JPG files and at least 4500 x 3000 in pixels and 300dpi. This size and resolution will be suitable for glass artwork up to 1250 x 2500mm.
However, lower file sizes maybe suitable for smaller pieces. You can email your image through and a size you would like your art to be and we will let you know if it can be done. Please note that a portrait image can’t be stretched to view as a landscape and a landscape image will need to be cropped for a portrait piece. When choosing an image, it’s important to think about image proportion and aspect ratio.
If looking on the internet for images, be aware of copyright protection. If you don’t have your own image, you could visit shutterstock.com, where you will find plenty of images which can be downloaded legally, and most are suitable for large art. If you find an image you like, email the image number to us and the size of artwork you would like, and we will get back to you.
Confirmed orders require Name and Postal details, image, number of artwork(s), artwork size(s), Perspex or Glass option(s), wall mounting choice see Options for choices.
When you confirm your order with us you will be asked to agree to The Glass Gallery Ltd Terms and Conditions of Trade, and copyright conditions which are detailed on your quote form.
On orders are confirmed to us and payment has been made, production of your artworks will begin. Once your artwork details are confirmed with us, any alterations or late changes to artwork production will be subject to price changes accordingly.
On confirmation of orders received to us, you will receive your customer number and confirmation that your artworks are now in production and will take approximately 10 - 14 days to arrive to you with your required mounting option.
4. COURIER TRACK AND TRACE
Once your artworks are completed, packaged and ready to send, we will send you an automated track & trace email for you to keep a check on when exactly your special artworks will be arriving to you including mounting instructions!
For your piece of mind, every effort is taken to prepare, package and transport your art work(s) to arrive to you in perfect condition.
International shipping is available on most Glass Gallery artworks. Shipping is priced on each request. Please contact us with your request including your shipping details, and we will email you shipping cost and time frames.